Case Study: Excel Industries Social Media Strategy
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Furthermore, Excel Industries actively engages with their audience on social media platforms. They respond to comments, address inquiries, and participate in discussions, creating a sense of connection and fostering brand loyalty. By actively listening to their customers' feedback and concerns, they have been able to nurture strong relationships and improve their products and services based on the valuable input received.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.