Case Study: Emerson Social Media Strategy
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Secondly, Emerson actively engages with its followers by responding to comments, queries, and feedback in a timely manner. This demonstrates a commitment to customer satisfaction and fosters a sense of community around the brand. Additionally, the company often shares user-generated content, showcasing the success stories and experiences of its customers, further strengthening brand loyalty.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.