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Case Study: Elang Mahkota Teknologi Social Media Strategy

Eager to learn how Elang Mahkota Teknologi is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Elang Mahkota Teknologi.

Continue reading to find out!



Elang Mahkota Teknologi (EMT) is a technology company headquartered in Jakarta, Indonesia, with a strong presence in Southeast Asia. The company primarily caters to clients in various industries, including telecommunications, media, and e-commerce.

Before: The Challenges of Social Media Marketing

EMT has successfully leveraged social media platforms to enhance its marketing strategy. Firstly, the company maintains an active presence on popular social media channels such as Facebook, Twitter, and Instagram. This enables them to reach a wider audience and engage with their customers effectively. EMT consistently provides valuable content, including industry insights, product updates, and relevant news, to keep their followers informed and engaged.


After: Elang Mahkota Teknologi's Successful Social Media Strategy

Secondly, EMT effectively utilizes social media for brand building and awareness. They regularly showcase their expertise and showcase their latest innovations through engaging multimedia content. By doing so, the company not only increases visibility but also establishes itself as a thought leader in the industry. EMT also encourages user-generated content, creating a sense of community and customer advocacy.


However, there are areas where EMT's social media marketing strategy could be improved. One aspect is the engagement level with their audience. While the company consistently shares valuable content, they could enhance their engagement by actively responding to comments, messages, and inquiries. This would foster better customer relationships and showcase the company's commitment to customer satisfaction.

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