Case Study: Eisai Social Media Strategy
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Introduction
Eisai is a pharmaceutical company headquartered in Tokyo, Japan, with a global presence in over 60 countries. The company primarily focuses on researching and developing innovative medicines to address unmet medical needs of patients worldwide. Eisai's clients include individuals seeking effective treatments and healthcare professionals seeking reliable pharmaceutical solutions.
Before: The Challenges of Social Media Marketing
On social media, Eisai leverages its platforms to engage with its audience in a meaningful way. One of the notable strengths of their social media marketing strategy is their commitment to raising awareness about various diseases and medical conditions. Through informative and educational content, Eisai provides valuable insights to its followers, enabling them to better understand the impact of these diseases and potential treatment options.
After: Eisai's Successful Social Media Strategy
Eisai also excels in fostering a sense of community on social media. By providing a platform for patients and caregivers to share their experiences, the company encourages dialogue and support among individuals facing similar health challenges. This approach not only helps Eisai build a loyal following but also showcases their commitment to patient-centric care.
Conclusion
However, there are areas for improvement in Eisai's social media marketing strategy. Firstly, the company could enhance its engagement efforts by actively responding to comments and questions from followers. This would demonstrate a genuine interest in connecting with their audience and addressing their concerns directly.
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