Case Study: eClerx Services Social Media Strategy

Eager to learn how eClerx Services is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for eClerx Services.

Continue reading to find out!

People looking into reports
Employee explaining chart for board


eClerx Services is a global provider of business process management and data analytics solutions. With its headquarters in Mumbai, India, the company operates in multiple countries, including the United States, the United Kingdom, and Singapore. eClerx caters to a diverse range of clients spanning industries such as financial services, retail, technology, and media.

Before: The Challenges of Social Media Marketing

On social media, eClerx Services demonstrates commendable practices that effectively engage its audience. Firstly, the company maintains an active presence across various platforms, including Facebook, Twitter, LinkedIn, and YouTube. By utilizing these channels, eClerx effectively reaches its target audience and creates a consistent brand image.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: eClerx Services's Successful Social Media Strategy

Secondly, eClerx Services focuses on providing valuable content to its followers. The company regularly shares industry insights, thought leadership articles, and case studies. This approach positions eClerx as an authority in its field and demonstrates its expertise to potential clients. Additionally, eClerx actively engages with its audience by responding to comments, questions, and concerns, fostering meaningful conversations and building trust.


Despite these successes, there are areas where eClerx Services can further enhance its social media marketing strategy. Firstly, the company could explore more visually appealing content formats, such as infographics or videos, to make its posts more engaging. Visual content tends to attract more attention and can help eClerx stand out in the competitive social media landscape.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video