Case Study: DSM-Firmenich Social Media Strategy

Eager to learn how DSM-Firmenich is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for DSM-Firmenich.

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DSM-Firmenich is a global company with its headquarters in Switzerland. It operates in more than 100 countries, providing innovative solutions in the areas of nutrition, health, and sustainable living. With a diverse range of clients, including major multinational corporations and small businesses, DSM-Firmenich aims to address specific market needs.

Before: The Challenges of Social Media Marketing

In terms of social media marketing, DSM-Firmenich demonstrates several commendable practices. Firstly, they have a strong presence across various platforms, including Facebook, Instagram, Twitter, and LinkedIn. This allows them to engage with a wide audience and cater to different demographics. They consistently create and share valuable content related to their products and services, such as industry news, research findings, and success stories. By doing so, they establish themselves as a reliable source of information and expertise in their field.

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After: DSM-Firmenich's Successful Social Media Strategy

Moreover, DSM-Firmenich actively encourages interaction and feedback from their online community. They respond promptly to comments, messages, and inquiries, fostering a sense of trust and open communication. This approach not only strengthens relationships with existing customers but also attracts new ones who perceive the company as attentive and customer-oriented.


However, there are areas where DSM-Firmenich can further enhance their social media marketing strategy. Firstly, they could improve their use of visuals to make their content more visually appealing and engaging. High-quality images, videos, and infographics can capture attention and convey messages more effectively, potentially increasing user engagement and shareability.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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