Case Study: DBS Group Social Media Strategy
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Moreover, DBS Group actively interacts with its followers by responding to comments, inquiries, and feedback on social media. This level of engagement helps to build trust and foster positive relationships with existing and potential customers. Additionally, the company frequently shares informative content like articles and videos relating to financial insights and banking services, positioning themselves as a valuable source of information for their audience.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.