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Case Study: Cracker Barrel Social Media Strategy

Eager to learn how Cracker Barrel is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Cracker Barrel.

Continue reading to find out!

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Cracker Barrel is a well-known American restaurant and gift shop chain that was founded in 1969. Headquartered in Lebanon, Tennessee, the company primarily operates in the United States, with over 660 locations across 45 states. Cracker Barrel targets families, travelers, and individuals seeking a comfortable and nostalgic dining experience.

Before: The Challenges of Social Media Marketing

On social media, Cracker Barrel has implemented several successful strategies to engage its target audience. Firstly, they consistently create and share content that resonates with their customers. This includes mouth-watering images of their signature dishes, heartwarming stories, and nostalgic Americana-themed content that appeals to their target demographic.

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After: Cracker Barrel's Successful Social Media Strategy

Furthermore, Cracker Barrel actively encourages customer engagement through various social media platforms. They respond promptly to customer inquiries, comments, and reviews, providing a personalized touch that demonstrates their commitment to customer satisfaction. Additionally, they often run social media contests and promotions, encouraging users to share their experiences and generate user-generated content.


Cracker Barrel effectively utilizes social media for community building. They highlight their local community involvement, showcasing partnerships and events through posts and stories. This not only strengthens their brand image but also fosters a sense of community among their followers.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

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