Case Study: Copenhagen Airport Social Media Strategy

Eager to learn how Copenhagen Airport is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Copenhagen Airport.

Continue reading to find out!

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Copenhagen Airport, also known as Kastrup Airport, is the main international airport serving Denmark and the neighboring regions of southern Sweden. Situated in Kastrup, a suburb of Copenhagen, it is the largest airport in the Nordic countries, catering to a diverse range of clients including travelers, airlines, and businesses.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Copenhagen Airport excels in various aspects. Firstly, its active presence across multiple social media platforms allows for effective communication with its audience. Their engaging content keeps users informed about airport news, flight updates, and travel advice, creating a sense of community.

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After: Copenhagen Airport's Successful Social Media Strategy

Secondly, the airport utilizes social media to promote its customer-centric services. From sharing insights into the airport's facilities, such as lounges and shops, to showcasing partnerships with airlines, Copenhagen Airport effectively highlights the convenience and quality it offers to its customers.


Furthermore, the airport's creative use of visuals, such as eye-catching photos and videos, captures the attention of users and encourages them to engage with the content. These visuals help convey the vibrant atmosphere of the airport and inspire travelers to choose Copenhagen Airport as their preferred travel hub.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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