Case Study: Container Corporation of India Social Media Strategy

Eager to learn how Container Corporation of India is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Container Corporation of India.

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Container Corporation of India (CONCOR) is a renowned company in the logistics industry. Established in 1988, CONCOR operates in various countries including India, Nepal, Bangladesh, and Iran. With its headquarters in New Delhi, India, CONCOR primarily caters to clients from sectors such as manufacturing, retail, agriculture, and automobiles.

Before: The Challenges of Social Media Marketing

On social media platforms, CONCOR has effectively utilized various strategies to engage its target audience and build brand awareness. Firstly, CONCOR consistently shares informative and engaging content related to the logistics industry. This includes updates on new services, infrastructure development, and industry trends. By providing value-added content, CONCOR positions itself as an industry expert and resource for its followers.

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After: Container Corporation of India's Successful Social Media Strategy

Secondly, CONCOR actively engages with its followers by responding to their queries and comments in a timely manner. This demonstrates their commitment to customer satisfaction and fosters a positive online community. Additionally, CONCOR encourages user-generated content by organizing contests and campaigns, thereby involving their audience and increasing brand loyalty.


Moreover, CONCOR leverages social media platforms to showcase their corporate social responsibility initiatives. They regularly highlight their efforts towards sustainable transportation, environmental conservation, and employee well-being. This not only creates a positive brand image but also attracts socially conscious customers who align with CONCOR's values.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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