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Case Study: ComfortDelGro Social Media Strategy

Eager to learn how ComfortDelGro is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for ComfortDelGro.

Continue reading to find out!

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Introduction

ComfortDelGro is a leading transportation company with a strong presence in several countries, including Singapore, Australia, the United Kingdom, and China. With its headquarters based in Singapore, ComfortDelGro primarily caters to commuters, taxi passengers, and private hire car users.

Before: The Challenges of Social Media Marketing

Section 2:

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: ComfortDelGro's Successful Social Media Strategy

ComfortDelGro has effectively utilized social media platforms to engage with its customers and promote its services. By employing a customer-centric approach, the company understands the importance of building a strong online presence. Through various social media channels, including Facebook, Twitter, and Instagram, ComfortDelGro provides timely updates, offers promotions, and responds to customer inquiries.

Conclusion

One notable aspect of ComfortDelGro's social media marketing strategy is its focus on customer satisfaction. The company encourages customers to share their positive experiences on social media platforms, creating a sense of trust and reliability. By actively engaging with these satisfied customers and addressing their praise, ComfortDelGro effectively promotes its services to a wider audience.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

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