Case Study: Coffee Day Enterprises Social Media Strategy

Eager to learn how Coffee Day Enterprises is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Coffee Day Enterprises.

Continue reading to find out!

People looking into reports
Employee explaining chart for board


Coffee Day Enterprises is a leading coffee company that operates in multiple countries, including India, Malaysia, and Egypt. With its headquarters based in Bangalore, India, the company caters to a diverse range of clients, from coffee aficionados to casual consumers.

Before: The Challenges of Social Media Marketing

On social media, Coffee Day Enterprises has been successful in engaging its audience and building brand loyalty. The company maintains active profiles on platforms such as Facebook, Instagram, and Twitter, where it shares visually appealing content featuring its various coffee offerings and cozy coffee shop ambiance. By showcasing its unique blends and highlighting the coffee experience, Coffee Day Enterprises successfully attracts and retains customers on social media.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Coffee Day Enterprises's Successful Social Media Strategy

Furthermore, the company actively interacts with its followers by replying to comments, addressing queries, and acknowledging customer feedback. This personalized approach helps in building a strong customer relationship, fostering trust and loyalty among its social media community.


However, there are areas where Coffee Day Enterprises can further enhance its social media marketing strategy. Firstly, the company could consider diversifying its content to include more behind-the-scenes glimpses, coffee-making tutorials, or even user-generated content. By offering a variety of content formats, the company can keep its audience engaged and provide a more memorable online experience.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video