📣 Join in our panel discussion on "How to make an innovative impact: scaling advocacy in B2B". May 14 @ 11:00 CEST  👉 REGISTER HERE

Case Study: Churchill Downs Social Media Strategy

Eager to learn how Churchill Downs is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Churchill Downs.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

Churchill Downs, headquartered in Louisville, Kentucky, is a renowned company in the world of horse racing. With a rich history dating back to 1875, the prestigious racecourse is best known for hosting the annual Kentucky Derby, attracting horse racing enthusiasts and fans from all over the world. As a global brand, Churchill Downs primarily targets racing enthusiasts, bettors, and attendees of their race events.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Churchill Downs has successfully utilized various platforms to engage with their audience and promote their brand. Their strategy includes several positive aspects that contribute to their online presence and customer engagement.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Churchill Downs's Successful Social Media Strategy

Firstly, Churchill Downs leverages social media to provide real-time updates and information about their racing events. Through platforms like Twitter and Facebook, they keep their followers informed about upcoming races, race results, and exclusive behind-the-scenes content. By regularly sharing relevant content, they are able to maintain the interest of their audience, both leading up to and during the events.

Conclusion

Secondly, the company effectively uses social media to enhance the fan experience. They encourage fans to share their own experiences, memories, and photos from the races, creating a sense of community and camaraderie among their followers. This user-generated content not only fosters engagement but also acts as organic promotion for Churchill Downs.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video