Case Study: Chunghwa Telecom Social Media Strategy

Eager to learn how Chunghwa Telecom is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Chunghwa Telecom.

Continue reading to find out!

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Chunghwa Telecom is a leading telecommunications company based in Taiwan. With its headquarters in Taipei, Chunghwa Telecom serves clients not only in Taiwan but also across the globe, making it one of the largest telecom providers in Asia.

Before: The Challenges of Social Media Marketing

This telecommunications giant has recognized the power of social media marketing in reaching its target audience and has implemented several effective strategies to engage with its customers.

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After: Chunghwa Telecom's Successful Social Media Strategy

One of the notable aspects of Chunghwa Telecom's social media marketing strategy is its consistent and regular presence on various social media platforms. The company actively maintains profiles on popular platforms like Facebook, Twitter, Instagram, and YouTube, to connect with its customers and create a strong online community.


Chunghwa Telecom understands the importance of providing valuable content to its audience. Through their social media channels, they share useful and informative content, such as tips for using their services, updates about new features, and helpful guides to enhance the user experience. By focusing on providing relevant information, the company effectively engages its customers and builds trust.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

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