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Case Study: Chegg Social Media Strategy

Eager to learn how Chegg is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Chegg.

Continue reading to find out!

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Introduction

Chegg is a leading online learning platform that provides tools and services to help students succeed academically. With its headquarters in Santa Clara, California, the company operates in over 190 countries, focusing on college and high school students as its primary target audience.

Before: The Challenges of Social Media Marketing

In terms of social media marketing, Chegg excels in several areas. Firstly, the company prioritizes engagement with its audience by actively responding to comments and messages on platforms like Facebook, Twitter, and Instagram. This enables direct communication and builds a sense of trust and credibility among its users. Additionally, Chegg encourages user-generated content by running contests and campaigns that encourage students to share their study tips and experiences, further enhancing its reach and engagement on social media.

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After: Chegg's Successful Social Media Strategy

Moreover, Chegg effectively utilizes video content to engage its audience. By creating short, informative videos on topics like test-taking strategies, textbook tips, and study hacks, the company captivates its audience and provides value-added content. These videos are easily shareable across various social media platforms, increasing Chegg's brand exposure and attracting new users.

Conclusion

While Chegg has established a strong social media presence and engagement, there are areas where its strategy can be improved. Firstly, the company should consider diversifying its content and incorporating more visually appealing elements such as infographics, animations, and illustrations. This would make the content more visually appealing and easily shareable, thereby expanding its reach and visibility.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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