📣 Join in our panel discussion on "How to make an innovative impact: scaling advocacy in B2B". May 14 @ 11:00 CEST  👉 REGISTER HERE

Case Study: CellStar Social Media Strategy

Eager to learn how CellStar is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for CellStar.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

CellStar is a multinational company that specializes in consumer electronics and mobile devices. With its headquarters in Singapore, the company operates in several countries including the United States, Mexico, Brazil, and India. CellStar primarily caters to retailers, carriers, and distributors in the wireless industry, providing them with a wide range of products and solutions.

Before: The Challenges of Social Media Marketing

On the social media front, CellStar has shown a commendable approach to marketing and engagement. Firstly, the company has created a strong online presence by actively maintaining profiles on major social media platforms such as Facebook, Twitter, and Instagram. This allows them to reach a diverse range of audiences and effectively communicate their brand message.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: CellStar's Successful Social Media Strategy

Another positive aspect of CellStar's social media marketing strategy is their consistent and engaging content. The company regularly shares product updates, industry news, and informative articles on their social media channels. By providing valuable and relevant content, CellStar manages to keep their audience engaged and interested in their offerings. Moreover, they actively respond to customer queries and comments, showing that they care about their customers and value their feedback.

Conclusion

Nevertheless, there are areas where CellStar's social media marketing strategy can be improved. Firstly, the company could benefit from diversifying their content formats. While they excel in written content, incorporating more visual elements such as images, videos, and infographics can make their social media posts more visually appealing and shareable, thereby increasing reach and engagement.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video