Case Study: Carriage Services Social Media Strategy

Eager to learn how Carriage Services is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Carriage Services.

Continue reading to find out!

People looking into reports
Employee explaining chart for board


Carriage Services, a leading provider of funeral and cemetery services, operates in multiple countries and is headquartered in Houston, Texas. The company caters to individuals and families during their most difficult times, offering compassionate and personalized services to honor and remember loved ones.

Before: The Challenges of Social Media Marketing

On social media, Carriage Services has successfully leveraged various platforms to engage with its audience and build a strong online presence.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Carriage Services's Successful Social Media Strategy

One of the key strengths of the company's social media marketing strategy is its focus on storytelling. Carriage Services uses its platforms to share inspiring stories of individuals and families who have been impacted by their services. These narratives evoke emotions and create a sense of connection with the audience, thus fostering trust and brand loyalty.


Additionally, Carriage Services actively listens to its followers and responds promptly to their inquiries and feedback. By being attentive and responsive, the company establishes a positive online reputation and builds strong relationships with its clients and prospects.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video