Case Study: Builders FirstSource Social Media Strategy
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Furthermore, Builders FirstSource actively engages with its followers by responding promptly to comments, inquiries, and direct messages. By maintaining a responsive and personable online presence, the company builds trust and fosters meaningful connections with its audience. This approach not only enhances the customer experience but also strengthens the brand's reputation as a reliable and customer-centric company.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.