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Case Study: Brown-Forman Social Media Strategy

Eager to learn how Brown-Forman is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Brown-Forman.

Continue reading to find out!



Brown-Forman Corporation is a globally renowned American spirits and wine company headquartered in Louisville, Kentucky. With a history spanning over 150 years, the company has established itself as a leader in the alcoholic beverage industry, catering to clients and customers worldwide.

Before: The Challenges of Social Media Marketing

On social media, Brown-Forman has successfully crafted a strong presence, leveraging the power of digital platforms to engage with its audience. One of the notable aspects of their social media strategy is their emphasis on storytelling. They adeptly weave narratives around their brands, creating compelling content that resonates and connects with their target demographic. By sharing stories about their products, heritage, and the people behind them, Brown-Forman effectively builds brand loyalty and emotional attachment.


After: Brown-Forman's Successful Social Media Strategy

Another commendable aspect of their social media approach is their commitment to authenticity. Brown-Forman understands the importance of transparency in the digital age and strives to showcase the genuine behind-the-scenes moments, highlighting the craftsmanship and dedication that goes into their products. This authenticity fosters trust among their followers, making them feel like valued participants in the brand's journey.


However, there are areas where Brown-Forman can further enhance their social media marketing strategy. While they have a strong presence on various platforms, including Facebook, Instagram, and Twitter, they could explore expanding their reach to emerging platforms such as TikTok or Snapchat. These platforms provide unique opportunities for engaging with younger demographics and can help diversify their audience and broaden their brand awareness.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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