Case Study: Black Knight Social Media Strategy

Eager to learn how Black Knight is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Black Knight.

Continue reading to find out!

People looking into reports
Employee explaining chart for board


Black Knight is a global marketing agency specializing in social media strategy and digital advertising. With headquarters in New York City, Black Knight operates in multiple countries, serving a diverse portfolio of clients across various industries.

Before: The Challenges of Social Media Marketing

On social media, Black Knight executes an effective strategy that maximizes audience engagement and brand visibility. One of the key strengths lies in their ability to create compelling content that resonates with their target audience. By understanding the unique needs and preferences of their clients' customers, Black Knight crafts engaging posts, videos, and graphics that generate positive interactions and shares.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Black Knight's Successful Social Media Strategy

Additionally, Black Knight takes advantage of the power of storytelling to captivate their followers. By narrating relatable and meaningful stories, they create an emotional connection with their audience, fostering brand loyalty and advocacy. Moreover, they effectively utilize user-generated content, encouraging their customers to share their experiences and thoughts, thereby amplifying their brand reach.


In terms of improvement, Black Knight could further enhance their social media marketing strategy by focusing on customer relationship management. Engaging with customers' comments, questions, and feedback in a timely and thoughtful manner would strengthen the relationship between the brand and its followers. This personalized approach fosters customer loyalty and builds a positive brand image.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video