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Case Study: Bezeq Social Media Strategy

Eager to learn how Bezeq is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Bezeq.

Continue reading to find out!

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Introduction

Bezeq is a leading Israeli telecommunications company that provides a range of services including broadband internet, fixed-line and mobile telephony, and television services. With its headquarters located in Tel Aviv, Bezeq operates primarily in Israel, serving both residential and business clients.

Before: The Challenges of Social Media Marketing

On social media, Bezeq has implemented several successful strategies to engage and interact with its target audience. Firstly, the company understands the importance of building a strong online presence. Bezeq has actively maintained profiles on popular social media platforms such as Facebook, Twitter, and Instagram, ensuring that they reach a wide range of potential customers and maintain an ongoing conversation with their existing ones.

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After: Bezeq's Successful Social Media Strategy

Secondly, Bezeq uses social media as a platform to provide customer support. They promptly respond to customer inquiries and complaints through direct messages or comments on their posts. This approach greatly enhances customer satisfaction, as users appreciate the quick and personalized assistance.

Conclusion

Furthermore, Bezeq utilizes social media to launch various marketing campaigns and promotions. They regularly post updates about new services, special offers, and discounts, creating a sense of excitement and incentivizing customers to engage with the brand. This strategy helps Bezeq to effectively reach and expand its customer base.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

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