Case Study: Barnes & Noble Social Media Strategy

Eager to learn how Barnes & Noble is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Barnes & Noble.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

Barnes & Noble is a renowned American bookseller, providing a wide range of books, eBooks, magazines, and other media products. With its headquarters in New York City, Barnes & Noble operates primarily in the United States, offering its products to a diverse customer base consisting of book enthusiasts, students, professionals, and avid readers.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Barnes & Noble has implemented several effective strategies to engage with its audience and promote its products. Firstly, the company maintains a strong presence on various social media platforms such as Facebook, Twitter, and Instagram, allowing it to reach a vast number of potential customers. By leveraging these platforms, Barnes & Noble showcases its latest releases, organizes virtual events, and provides valuable recommendations to its followers.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Barnes & Noble's Successful Social Media Strategy

Secondly, Barnes & Noble actively encourages user-generated content by running campaigns and contests on its social media channels. By encouraging customers to share their reading experiences, book recommendations, or even photos with Barnes & Noble products, the company fosters a sense of community and creates an interactive space for book lovers to connect and engage with each other.

Conclusion

Moreover, Barnes & Noble effectively utilizes social media to provide exclusive promotions, discounts, and special offers to its followers. By incorporating limited-time deals and behind-the-scenes content, the company incentivizes its audience to follow its social media accounts, strengthening customer loyalty and driving online and offline sales.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video