Case Study: Banca Monte dei Paschi di Siena Social Media Strategy

Eager to learn how Banca Monte dei Paschi di Siena is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Banca Monte dei Paschi di Siena.

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Banca Monte dei Paschi di Siena (BMPS) is one of Italy's oldest and largest banking institutions. With its headquarters in Siena, Italy, BMPS serves a wide range of clients across the country. Established in 1472, the bank has a rich history and a strong presence in the Italian financial sector.

Before: The Challenges of Social Media Marketing

In recent years, BMPS has embraced social media as a key component of its marketing strategy. The bank utilizes various social media platforms to engage with its audience and promote its services. One of the notable aspects of BMPS's social media presence is its active engagement with customers. The bank regularly responds to customer inquiries, comments, and concerns, demonstrating a commitment to customer service.

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After: Banca Monte dei Paschi di Siena's Successful Social Media Strategy

Furthermore, BMPS utilizes social media to share informative and educational content. Through their social media channels, the bank provides financial tips, updates on its services, and news related to the banking industry. This approach helps to establish BMPS as a trusted source of financial information and fosters a sense of community among its followers.


However, there are areas where BMPS's social media strategy could be improved. Firstly, the bank could benefit from increasing its presence on more social media platforms. While it already maintains profiles on major platforms such as Facebook and Twitter, expanding its reach to platforms like LinkedIn and Instagram could help BMPS reach a broader audience and engage with them in different ways.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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