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Case Study: Arch Resources Social Media Strategy

Eager to learn how Arch Resources is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Arch Resources.

Continue reading to find out!



Arch Resources is a multinational company with a strong presence in the energy industry. Headquartered in St. Louis, Missouri, USA, Arch Resources operates in various countries, including the United States, Australia, and Canada. The company primarily serves clients in the coal mining sector, catering to both domestic and international markets.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Arch Resources has successfully harnessed the power of various platforms to enhance its brand. Firstly, the company actively engages with its audience through informative and visually appealing content. This includes providing updates on the latest industry trends, sharing news and articles, and showcasing their efforts in sustainable mining practices. By consistently publishing relevant and high-quality content, Arch Resources has managed to establish itself as a thought leader in the industry.


After: Arch Resources's Successful Social Media Strategy

Moreover, Arch Resources effectively uses social media to communicate with its stakeholders. The company promptly responds to customer inquiries and feedback, demonstrating a commitment to customer satisfaction. Additionally, Arch Resources leverages social media platforms to engage with industry professionals, fostering partnerships, and showcasing its expertise.


While Arch Resources has made considerable strides in its social media marketing strategy, there are areas that could benefit from improvement. Firstly, the company could focus on expanding its presence on emerging social media platforms, such as Instagram and LinkedIn, to reach a broader audience. This would allow them to tap into new markets and connect with potential clients and job seekers.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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