📣 Join in our panel discussion on "How to make an innovative impact: scaling advocacy in B2B". May 14 @ 11:00 CEST  👉 REGISTER HERE

Case Study: American Financial Group Social Media Strategy

Eager to learn how American Financial Group is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for American Financial Group.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

American Financial Group (AFG) is a multinational company providing financial products and services to clients in the United States and several other countries. With its headquarters based in Cincinnati, Ohio, AFG caters to a wide range of clients including individuals, businesses, and institutions.

Before: The Challenges of Social Media Marketing

On the social media front, AFG has successfully implemented several strategies to engage its audience and build a strong online presence. One notable aspect of their social media marketing is their commitment to providing valuable and educational content. By creating informative posts, articles, and videos, they establish themselves as a trusted source of financial knowledge for their clients.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: American Financial Group's Successful Social Media Strategy

Additionally, AFG actively interacts with their audience by responding promptly to comments, messages, and inquiries. This approach helps foster a sense of trust and connectivity, making clients feel valued and heard. By maintaining an active and responsive social media presence, AFG effectively builds positive relationships with their clients.

Conclusion

Furthermore, AFG utilizes various social media platforms to diversify their reach and engage with different segments of their audience. They tailor their content to suit the specific platform, ensuring that the message resonates with the target demographic. By adapting their approach to each platform, AFG maximizes its potential to connect with a broader range of clients.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video