Case Study: American Electric Power Social Media Strategy

Eager to learn how American Electric Power is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for American Electric Power.

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American Electric Power (AEP) is a major electricity utility company that serves customers across 11 states in the United States. Headquartered in Columbus, Ohio, AEP has been in operation since 1906, providing reliable electricity to a diverse range of clients including residential, commercial, and industrial customers.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, AEP has made commendable efforts in engaging with its audience and promoting its services. Their presence on platforms such as Facebook, Twitter, and LinkedIn allows them to connect with customers, provide updates, and share valuable information. AEP's social media strategy focuses on creating awareness about energy conservation, safety measures, and sustainable practices.

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After: American Electric Power's Successful Social Media Strategy

One of the strengths of AEP's social media marketing is their commitment to education and informative content. They regularly publish posts and articles that help customers better understand energy usage, efficiency tips, and ways to reduce their environmental impact. By providing valuable knowledge, AEP positions itself as a trusted resource and establishes strong relationships with its followers.


Moreover, AEP actively engages with its audience through various interactive campaigns and contests. They encourage customers to share their energy-saving stories, participate in quizzes, and provide feedback, fostering a sense of community and encouraging customer loyalty. This approach not only generates increased brand awareness but also allows AEP to gather valuable insights from its customers.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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