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Case Study: Airgas Social Media Strategy

Eager to learn how Airgas is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Airgas.

Continue reading to find out!

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Introduction

Airgas is a leading supplier of industrial, medical, and specialty gases, as well as welding equipment, safety supplies, and tools. With its headquarters based in Radnor, Pennsylvania, Airgas operates in the United States, Canada, and Europe, serving a wide range of clients in industries such as manufacturing, healthcare, chemicals, and construction.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Airgas has successfully established a strong presence on various platforms. One commendable aspect of their strategy is the consistent sharing of valuable content related to their industry. Whether it is tips for welding safety, updates on gas regulations, or informative videos demonstrating the proper use of tools, Airgas provides relevant and helpful information to its followers. By positioning themselves as experts in the field, they not only keep their current clients engaged but also attract new ones who find value in these resources.

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After: Airgas's Successful Social Media Strategy

Another positive aspect of Airgas's social media presence is their engagement with their audience. They actively respond to comments, questions, and inquiries, fostering a sense of connection and trust. By promptly addressing customer concerns and providing solutions, Airgas demonstrates their commitment to customer satisfaction. This level of interaction also helps in building brand loyalty and advocacy.

Conclusion

However, there are areas where Airgas could improve their social media marketing strategy. Firstly, diversifying their content could enhance their appeal to a broader audience. While their current focus on industry-related information is crucial, incorporating more engaging and visually appealing content like infographics, images, or behind-the-scenes glimpses can make their social media profiles more attractive and shareable.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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