Case Study: Agilysys Social Media Strategy

Eager to learn how Agilysys is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Agilysys.

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Agilysys is a global technology company that specializes in providing innovative solutions for the hospitality industry. Headquartered in Alpharetta, Georgia, Agilysys operates in several countries, including the United States, Canada, Europe, and Asia. Their clients range from large hotel chains to independent restaurants, casinos, cruise lines, and more.

Before: The Challenges of Social Media Marketing

In the realm of social media marketing, Agilysys has successfully utilized various platforms to engage with their target audience and showcase their expertise. One aspect of their strategy is content creation. Agilysys regularly produces valuable and insightful content, such as blog posts, articles, and videos, which help educate and inform their followers about industry trends, best practices, and the benefits of their solutions. This approach positions Agilysys as a thought leader and enhances their credibility among potential clients.

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After: Agilysys's Successful Social Media Strategy

Another noteworthy aspect of Agilysys's social media marketing strategy is their focus on customer engagement. They proactively respond to customer queries, comments, and feedback across social media platforms, ensuring timely and personalized interactions. By doing so, Agilysys demonstrates their commitment to customer satisfaction and builds strong relationships with their audience.


While Agilysys has successfully implemented many effective strategies, there are areas they could improve upon. Firstly, the company could benefit from diversifying their content formats. While their written content is valuable, incorporating more visual content, such as infographics or webinars, could help attract a wider audience and increase engagement.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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