Case Study: Aéroports de Paris Social Media Strategy
Eager to learn how Aéroports de Paris is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Aéroports de Paris.
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Introduction
Aéroports de Paris (ADP) is a leading airport operator in Europe, serving as a gateway to France and connecting passengers to various destinations worldwide. Headquartered in Paris, France, ADP manages and operates airports in the main cities of France, including Paris-Charles de Gaulle, Paris-Orly, and Paris-Le Bourget.
Before: The Challenges of Social Media Marketing
On the social media front, ADP has successfully leveraged various platforms to engage with its diverse clientele. Firstly, the company actively maintains profiles on popular social media platforms like Facebook, Twitter, and Instagram. This multi-platform presence allows ADP to reach a wide range of passengers and travel enthusiasts, connecting with them in real-time.


After: Aéroports de Paris's Successful Social Media Strategy
One commendable aspect of ADP's social media marketing strategy is its informative content. The company regularly shares updates on flight schedules, airport facilities, and travel tips, keeping passengers well-informed and up to date. Furthermore, ADP also shares interesting facts, captivating visuals, and engaging videos that showcase the beauty and uniqueness of the airports they operate. This approach not only promotes their brand but also provides value-added content to their audience.
Conclusion
Moreover, ADP actively engages with its audience by responding to queries, comments, and concerns swiftly. This responsiveness helps in building trust and loyalty among passengers and demonstrates their commitment to providing excellent customer service. ADP also encourages user-generated content, allowing passengers to share their travel experiences and contribute to a sense of community.


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