Case Study: 360 DigiTech Social Media Strategy

Eager to learn how 360 DigiTech is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for 360 DigiTech.

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360 DigiTech is a technology platform company that offers digital consumer finance services in China. With its headquarters in Shanghai, the company operates primarily in China, but its services also reach other Asian countries, such as India and Vietnam. 360 DigiTech caters to a wide range of clients, including individuals and small-to-medium enterprises, delivering efficient and inclusive financial services.

Before: The Challenges of Social Media Marketing

On social media, 360 DigiTech has implemented an effective marketing strategy that engages its target audience and showcases its brand value. The company consistently shares informative and relevant content on its social media platforms, including Facebook, Twitter, and LinkedIn. They provide updates on their latest products and services, as well as insights into the financial industry. By doing so, they demonstrate their expertise and establish themselves as a trustworthy source of information.

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After: 360 DigiTech's Successful Social Media Strategy

360 DigiTech actively engages with its social media followers by responding to comments and messages promptly. This level of interaction enhances customer satisfaction and fosters a sense of community around the brand. Additionally, the company uses social media to acknowledge and celebrate customer success stories, further strengthening the connection with its audience.


However, there are areas where 360 DigiTech can further improve its social media marketing strategy. Firstly, the company could expand its presence on emerging platforms, such as Instagram and TikTok, to tap into a younger demographic and stay ahead of industry trends. This would allow them to reach a wider audience and diversify their marketing efforts.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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