Case Study: WalkMe Social Media Strategy

Eager to learn how WalkMe is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for WalkMe.

Continue reading to find out!

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WalkMe is a global software company that specializes in digital adoption platforms. With headquarters in San Francisco, California, WalkMe operates in numerous countries, catering to a diverse range of clients. Their innovative solutions assist businesses and organizations in effectively implementing and navigating digital technologies.

Before: The Challenges of Social Media Marketing

On social media, WalkMe demonstrates an exemplary marketing strategy. They actively engage with their audience by creating informative and visually appealing content. Through their social media channels, they provide valuable insights, tips, and industry trends, positioning themselves as thought leaders in the digital adoption space. They also utilize various platforms, including Facebook, Twitter, LinkedIn, and YouTube, to reach a wider audience and maintain a strong online presence.

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After: WalkMe's Successful Social Media Strategy

The company effectively leverages user-generated content to showcase real-life success stories and client testimonials. By sharing customer experiences, WalkMe fosters trust and credibility among potential clients. Additionally, they create interactive campaigns and contests that encourage user participation, boosting brand awareness and fostering a sense of community.


While WalkMe excels in many aspects of social media marketing, there are areas that can be improved. One such area is diversifying content types. Although they produce engaging written content, incorporating more videos, infographics, and interactive elements would enhance user experience and attract a broader audience. Furthermore, they could benefit from actively responding to user comments and inquiries, engaging in conversations, and addressing customer concerns promptly. This would demonstrate their commitment to customer satisfaction and improve overall engagement levels.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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