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Case Study: Sanofi Social Media Strategy

Eager to learn how Sanofi is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Sanofi.

Continue reading to find out!



Sanofi, a global pharmaceutical company, operates in over 170 countries worldwide, with its headquarters based in Paris, France. With a diverse range of products and services, Sanofi caters to the needs of patients, healthcare professionals, and the broader healthcare industry.

Before: The Challenges of Social Media Marketing

Sanofi excels in leveraging social media platforms to engage with its target audience and create a positive brand image. One of the key strengths of their social media marketing strategy is their ability to provide valuable and relevant content. Their posts and updates are not only informative but also inspire and educate their followers on various health-related topics. By sharing articles, videos, and infographics, Sanofi positions itself as a reliable source of information in the healthcare space.


After: Sanofi's Successful Social Media Strategy

Moreover, Sanofi actively encourages interaction and dialogue with its audience through social media. They respond promptly to comments, queries, and concerns, fostering a sense of trust and transparency. This level of engagement allows Sanofi to build strong relationships with their customers and stakeholders, enhancing brand loyalty and credibility.


While Sanofi's social media marketing strategy is commendable, there are some areas that could be improved. Firstly, the company could focus on diversifying their content formats and exploring new platforms. Incorporating more visual content, such as images and videos, can help captivate their audience and increase engagement. Additionally, embracing emerging platforms like TikTok or Instagram Reels may attract a younger demographic and expand their reach.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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