Case Study: Medibank Social Media Strategy

Eager to learn how Medibank is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Medibank.

Continue reading to find out!

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Medibank is a leading healthcare company that operates in Australia and New Zealand, with its headquarters located in Melbourne, Australia. The company caters to a wide range of clients, including individuals, families, and businesses, offering health insurance, healthcare services, and wellness programs.

Before: The Challenges of Social Media Marketing

On social media, Medibank has implemented a successful marketing strategy, leveraging various platforms to engage with its target audience effectively. This proactive approach has allowed the company to build an online community and strengthen its brand presence.

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After: Medibank's Successful Social Media Strategy

One notable aspect of Medibank's social media marketing strategy is their focus on providing valuable and informative content to their followers. They regularly share health tips, wellness advice, and updates on their services, creating a sense of trust and credibility among their audience. By offering relevant and educational content, Medibank positions itself as a reliable source of information in the healthcare industry.


In addition to informative content, Medibank excels at engaging with their audience on social media. They actively respond to customer queries, comments, and concerns promptly, showing a commitment to customer satisfaction. This high level of interaction not only builds trust but also enhances their reputation as a customer-centric company.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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