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Case Study: Emera Social Media Strategy

Eager to learn how Emera is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Emera.

Continue reading to find out!

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Emera is a multinational energy and services company that operates in various countries including Canada, the United States, and the Caribbean. With its headquarters located in Halifax, Nova Scotia, Emera focuses on providing reliable energy services to residential, commercial, and industrial clients. As part of its marketing efforts, Emera has embraced the power of social media to connect with its target audience and establish its brand presence.

Before: The Challenges of Social Media Marketing

On social media, Emera showcases a number of commendable practices that help enhance its marketing strategy. Firstly, the company actively engages with its followers by responding to comments, messages, and inquiries. This two-way interaction not only fosters a sense of community but also builds trust and credibility among its audience. Additionally, Emera regularly shares educational content about energy conservation, sustainability, and innovative technologies. By providing valuable information, the company positions itself as an industry leader and cultivates a loyal following.

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After: Emera's Successful Social Media Strategy

While Emera excels in several aspects of social media marketing, there are areas where improvement could be made. Firstly, the company could benefit from diversifying its content formats to include more visual elements such as videos, infographics, and images. This would create a more engaging experience for its audience and help capture attention in the fast-paced world of social media. Furthermore, increased frequency of posts would help keep the audience engaged and maintain interest in Emera's offerings. A consistent posting schedule would ensure that the company remains top-of-mind for its followers.


In summary, Emera has successfully utilized social media as a platform to connect with its target audience and establish itself as a trusted energy provider. Through active engagement and educational content, the company has built a strong online community and positioned itself as an industry leader. However, diversifying content formats and increasing posting frequency are areas where Emera could enhance its social media marketing strategy. By addressing these improvement points, Emera can further strengthen its online presence and continue to effectively engage with its audience.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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