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Case Study: Arch Coal Social Media Strategy

Eager to learn how Arch Coal is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Arch Coal.

Continue reading to find out!



Arch Coal is a leading coal producer in the United States, with its headquarters based in St. Louis, Missouri. With operations in several states, including Wyoming, West Virginia, and Colorado, Arch Coal caters to a diverse range of clients in the energy industry.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Arch Coal has done a commendable job in leveraging these platforms to engage with its audience. Firstly, their consistent and active presence on various social media channels has helped them to build a strong online community. They regularly share informative and educational content related to the coal industry, keeping their followers well-informed about the latest developments and trends.


After: Arch Coal's Successful Social Media Strategy

Another positive aspect of Arch Coal's social media strategy is their emphasis on showcasing their commitment to sustainable and responsible practices. They highlight their efforts to minimize environmental impacts and promote worker safety, which resonates well with their audience and contributes to building a positive brand image.


Furthermore, Arch Coal effectively utilizes social media to foster engagement and interaction. They actively respond to comments and queries from their followers, creating a sense of connectivity and trust with their audience. By fostering conversations around topics related to the coal industry, they facilitate dialogue and encourage knowledge sharing.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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