--- title: Ambassify Custom Reporting Explained description: Discover Custom Dashboards — our new reporting section where you can follow trends and find more tailored insights into your Ambassador community! image: https://blog.ambassify.com/hubfs/Blog_NEW_Development-v2-01.png --- English - United States [![Ambassify Logo](https://blog.ambassify.com/hubfs/raw_assets/public/ambassify-theme/images/logo-ambassify.svg)](https://blog.ambassify.com/)[Book a Demo](https://get.ambassify.com/demo-options/schedule-a-1-on-1-demo-of-the-ambassify-platform) - [Why Ambassify](https://get.ambassify.com/why-ambassify) - Use Cases By Use Case - [Employee Advocacy](https://get.ambassify.com/use-cases/employee-advocacy) - [Employer Branding](https://get.ambassify.com/use-cases/employer-branding) - [Dealer Advocacy](https://get.ambassify.com/use-cases/dealer-advocacy) - [Social Selling](https://get.ambassify.com/use-cases/social-selling) - [Social Media Marketing](https://get.ambassify.com/use-cases/social-media-marketing) By Industry - [HR Leaders](https://get.ambassify.com/employee-advocacy-for-hr-leaders) - [Financial Services](https://get.ambassify.com/employee-advocacy-for-financial-services) - [Payroll & Social Secretaries](https://get.ambassify.com/employee-advocacy-for-professional-services) - Product By Stage - [Platform Overview](https://get.ambassify.com/platform) - [Diagnose](https://get.ambassify.com/employee-advocacy-assessment) - [Educate](https://get.ambassify.com/product/skills) - [Activate](https://get.ambassify.com/product/employee-advocacy-activation) - [Measure](https://get.ambassify.com/product/reporting) - [Prove](https://get.ambassify.com/product/advocacy-impact) By Features - [Gamification](https://get.ambassify.com/product/gamification) - [AI assistant](https://get.ambassify.com/product/ai-assistant) - [Multilingual Employee Advocacy](https://get.ambassify.com/product/multilingual-employee-advocacy) - [Personal Post](https://get.ambassify.com/product/personal-post) - [Compliance Guardrails](https://get.ambassify.com/product/guardrails) - [In-App Training](https://get.ambassify.com/product/in-app-social-media-training) - [Security & Privacy](https://get.ambassify.com/security-and-privacy) - [Integrations](https://get.ambassify.com/product/integrations) - [Browser Plugin](https://get.ambassify.com/features/browser-plugin) - [Single Sign-on](https://get.ambassify.com/product/integrations/single-sign-on) - [Zapier](https://get.ambassify.com/product/integrations/zapier) - [Microsoft Teams](https://get.ambassify.com/product/integrations/microsoft-teams) - [Salesforce](https://get.ambassify.com/product/integrations/salesforce) - [Strava](https://get.ambassify.com/product/integrations/strava) - [Webhooks](https://get.ambassify.com/product/integrations/webhooks) - Social Channels - [Instagram](https://get.ambassify.com/features/instagram-sharing) - [Plans](https://get.ambassify.com/pricing) - Resources - [Customer Stories](https://get.ambassify.com/customer-stories) - [Advocacy Customer Experiences](https://get.ambassify.com/advocacy-customer-experiences) - [Blog](https://blog.ambassify.com/blog) - [Ebooks](https://get.ambassify.com/resources/content-library) - [Webinars](https://get.ambassify.com/resources/webinars) - [Customer Campaign Examples](https://get.ambassify.com/resources/customer-campaign-examples) - [Help Center](https://help.ambassify.com/en/) - [Services & Consultancy](https://get.ambassify.com/resources/ambassify-services) - Company - [About Us](https://get.ambassify.com/company/about-us) - [Partnerships](https://get.ambassify.com/company/partner) - [Contact Us](https://get.ambassify.com/contact) [Book a Demo](https://get.ambassify.com/demo-options/schedule-a-1-on-1-demo-of-the-ambassify-platform) [Get Advocacy Score](https://get.ambassify.com/employee-engagement-score) [Call Us!](tel:0032460201203) English - United States # Ambassify Custom Reporting Explained Perfect for a **4 minute** break •  Written on **July 27, 2022** by  [**Vincent De Caluwe**](https://blog.ambassify.com/blog/author/vincent-de-caluwe) on October 1, 2024 ![Avatar picture of Vincent De Caluwe](https://vision.ambassify.eu/vision/image/https%3A%2F%2Fget.ambassify.com%2Fhubfs%2FLinkedin-foto-1.jpg/768.webp?resize=crop&cache=31536000) As a customer-oriented platform, we want to provide the best possible solutions and tools to our customers. That's why we're launching our Custom Dashboards. Keep reading for more insights! Here at Ambassify, we have always been aware of the importance of data.  That’s why we’ve put a lot of effort and focus into collecting all our available data from the start to gain interesting insights about our customers and product and make data-driven decisions.  And let me tell you, there is quite some data in a SaaS company. Being a company that loves open-source solutions, we experimented with different ones and went through several stages before finally getting where we are today.  - Implementing AWS to run our software and store our data - Establishing [Datahub](https://datahubproject.io/) as our data catalog to professionalize our data governance and improve data quality - Deploying [Metabase](https://www.metabase.com/) as our open-source Business Intelligence tool to create advanced dashboards - … While this has already helped us a lot internally, we consider this to be merely the start. Being the customer-oriented company that we are, it’s really all about how we can use this information to help our customers benefit from this! ## How social is your workforce, really? Get your Employee Social Engagement Score and see how your people show up on social today — where the reach is, where the gaps are, and what to fix first. [Book a Demo](https://get.ambassify.com/demo-options/schedule-a-1-on-1-demo-of-the-ambassify-platform) [Get Advocacy Score](https://get.ambassify.com/employee-engagement-score) So here’s why we launched the Custom Dashboards in Ambassify! Now, we know we already have an awesome reporting feature available in the platform — that’s basically where you can see how your members and segments are doing in terms of engagement, sharing, etc.  And yet, we figured that sometimes you might just want that little bit extra. Without further ado, let’s make some real examples to get you started. ## Visual trends in engagement By activating and following trends, you can quickly identify peaks and drops in engagement within the community. Let’s say you have a monthly trend view on Activation Rate — active members vs. total members — and you see this is going down in time. ![Activation Rate Trend](https://blog.ambassify.com/hs-fs/hubfs/employee-engagement-activation.webp?width=700&height=343&name=employee-engagement-activation.webp) Not only will you be able to identify that trend, but you will also have the tools to do something about it.  You might wonder who has lost touch with the community and want to re-motivate them to become active Ambassadors. In a custom dashboard, we can quickly create an export table where you can export an Excel list of inactive members. This step will allow you to, names at hand, contact your employee Ambassadors and give them new motivation.  ![Custom Dashboard example inactive members list](https://blog.ambassify.com/hs-fs/hubfs/activation-export-table.webp?width=700&height=469&name=activation-export-table.webp) You can easily filter this table to select the period, the minimum and maximum interventions, etc. ![Custom Dashboard example 2](https://blog.ambassify.com/hs-fs/hubfs/filter-employee-engagement-stats.webp?width=700&height=181&name=filter-employee-engagement-stats.webp) Vice versa, using these filters, you could also see who your top Ambassadors are in terms of interactions.  ## An overall community view Another way to configure your customer dashboard is to go for an overall program view to always be able to see what goes down in your community at a glance.  ![custom reporting community overview of dashboards possibilities](https://blog.ambassify.com/hs-fs/hubfs/custom-reporting-employee-advocacy.webp?width=700&height=726&name=custom-reporting-employee-advocacy.webp) ## What content works best for my community? Another available option is to set up a more in-depth view of the community to identify the kind of content that works best for your platform members. Custom dashboards will give you the tools to answer a series of content-related questions, such as: - What type of content triggers the most engagement among my Ambassadors? - With what campaigns are my Ambassadors interacting the most, and why? - When does our content receive the most online engagement? ### How does it work? No matter what kind of dashboard you want to choose for your platform, it can easily be embedded in your community. It will appear as a new item in your sidebar, displaying all custom reports you want.   ![Ambassify Reports backend platform View](https://blog.ambassify.com/hs-fs/hubfs/custom-report-in-ambassify.webp?width=298&height=520&name=custom-report-in-ambassify.webp)   And that’s it, easy as that! You’ll have your custom insights available on your platform. Questions? Doubts? More insights? Don’t hesitate to [reach out to us!](https://www.ambassify.com/contact) ## How social is your workforce, really? Get your Employee Social Engagement Score and see how your people show up on social today — where the reach is, where the gaps are, and what to fix first. [Book a Demo](https://get.ambassify.com/demo-options/schedule-a-1-on-1-demo-of-the-ambassify-platform) [Get Advocacy Score](https://get.ambassify.com/employee-engagement-score) ## Related Blog Posts Not done reading yet? No problem, here are other things you might be interested in. - ![download Ambassify 2023 Content Calendar](https://vision.ambassify.eu/vision/image/https%3A%2F%2Fget.ambassify.com%2Fhubfs%2F1200x627_Ad_Content_Calendar_2023-03.png/768.webp?resize=auto&cache=31536000) ### Download our 2023 Content Calendar! [Read more](https://blog.ambassify.com/blog/2023-content-calendar-download) - ![download free social media content calendar](https://vision.ambassify.eu/vision/image/https%3A%2F%2Ff.hubspotusercontent30.net%2Fhubfs%2F2828935%2FBlog_NEW_6_Must-HavesforYourAdvocacy%2520Software-01.png/768.webp?resize=auto&cache=31536000) ### Video Newsletter: Content calendar and new features! [Read more](https://blog.ambassify.com/blog/video-newsletter-content-calendar-and-new-platform-features) - ![enhance listening strategy to grow trust](https://vision.ambassify.eu/vision/image/https%3A%2F%2Fget.ambassify.com%2Fhubfs%2FBlog_Enhance_your_listening_strategy-04.png/768.webp?resize=auto&cache=31536000) ### Enhance your listening strategy to grow trust inside your organization [Read more](https://blog.ambassify.com/blog/employee-listening-strategy) ## Pulse shows you the gap. Ambassify helps you close it. Take the 5-minute Pulse assessment to see where your advocacy program stands today. Then book a demo to see how Ambassify gets you where you want to be. [Get Advocacy Score](https://pulse.ambassify.com) [Talk to an Expert](https://get.ambassify.com/demo-options/schedule-a-1-on-1-demo-of-the-ambassify-platform) [![Ambassify Logo](https://blog.ambassify.com/hubfs/raw_assets/public/ambassify-theme/images/logo-ambassify-white.svg)](https://blog.ambassify.com/) ### Product [Core Features](https://get.ambassify.com/features/employee-advocacy-software-must-have-features)[Native Video (Sharing)](https://get.ambassify.com/features/native-video-sharing)[Campaign Variations](https://get.ambassify.com/features/campaign-caption-and-image-variations)[Community Goals](https://get.ambassify.com/features/community-goals)[Browser Plugin](https://get.ambassify.com/features/browser-plugin)[AI Assistant](https://get.ambassify.com/product/ai-assistant)[White Labeling](https://get.ambassify.com/product/white-labeling)[Content Creation](https://get.ambassify.com/product/creating)[Content Scheduling](https://get.ambassify.com/product/scheduling)[Gamification](https://get.ambassify.com/product/gamification) ### Useful pages [Testimonials](https://get.ambassify.com/testimonials)[Ambassify vs Haiilo](https://get.ambassify.com/ambassify-vs-haiilo)[Ambassify vs Sociuu](https://get.ambassify.com/ambassify-vs-sociuu)[Onboarding in Ambassify](https://get.ambassify.com/welcome-page)[Ambassify vs DSMN8](https://get.ambassify.com/ambassify-vs-dsmn8)[Ambassify vs Soworker](https://get.ambassify.com/ambassify-vs-soworker)[Tutorial Library](https://get.ambassify.com/tutorial-library)[Ambassify vs BeAmbassador](https://get.ambassify.com/ambassify-vs-beambassador)[Employee Advocacy ROI calculator](https://get.ambassify.com/employee-advocacy-roi-calculator)[Campaign Examples](https://get.ambassify.com/resources/employee-advocacy-examples)[Social Impact](https://get.ambassify.com/use-cases/employer-brand-social-impact)[Glossary](https://get.ambassify.com/glossary)[Corporate Branding](https://get.ambassify.com/use-cases/corporate-branding)[Employee Advocacy](https://get.ambassify.com/employee-advocacy)[State of Social Advocacy 2025](https://get.ambassify.com/resources/2025-report-on-the-state-of-social-advocacy)[Newsletter](https://get.ambassify.com/sign-up-for-our-newsletter)[Leader Advocacy (FR)](https://get.ambassify.com/fr/leader-advocacy)[Sitemap](https://get.ambassify.com/sitemap)[Social media impact](https://get.ambassify.com/show-the-business-impact-of-your-social-media-results)[Social Selling](https://get.ambassify.com/use-cases/social-selling)[Press](https://get.ambassify.com/press) ### Jobs [All Vacancies](https://get.ambassify.com/company/careers)[Spontaneous Applications](https://get.ambassify.com/company/vacancies/spontaneous-applications) ### Company [Contact Us](https://get.ambassify.com/contact)[Team](https://get.ambassify.com/company/about-us)[Become a Partner](https://get.ambassify.com/company/partner)[Legal Center](https://doc.ambassify.com/) ### Offices **Office Europe** Everselstraat 133 3580 Beringen, Belgium **Office APAC** 36 Carpenter Street Carpenter Haus, Singapore 059915 [Visit our Ambassify Facebook page](https://www.facebook.com/ambassify) [Visit our Ambassify X page](https://x.com/ambassify) [Visit our Ambassify LinkedIn page](https://www.linkedin.com/company/ambassify/) [Terms of Service](https://doc.ambassify.com/terms.html)[Privacy Policy](https://doc.ambassify.com/policy/privacy-controller.html)[Data Protection Policy](https://doc.ambassify.com/policy/data-protection.html)[Cookie Policy](https://doc.ambassify.com/policy/cookie-controller.html)[GDPR](https://doc.ambassify.com/gdpr.html) Cookie Settings English - 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