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Discover how Helan is cultivating loyalty and nurturing engagement among its ambassadors

Find out Helan's outstanding initiatives to curate an engaging ambassador journey. From creating internal awareness to personalizing the ambassadors' experience: all the details in the full story.

Ambassify is a great tool for us

What do you like best about Ambassify?

The platform is easy to get a grip on, very user-friendly.


What do you like best about Ambassify?

The platform is easy to get a grip on, very user-friendly.

Their support is top notch, always available to help.

The reporting dashboards give a lot of insights on the results of the campaigns.

I think a big win is how fast and straightforward setting up and launching a campaign is. Which is not only very helpful to keep content and campaigns very topical but also facilitates the buy-in as you're not spending a huge deal of time in the platform, yet the results are there.

What do you dislike about Ambassify?

They push frequent updates to their reporting and metrics dashboards, which makes for a bit of a learning experience each time. But ultimately you do get more and better insights so that's actually a good thing.

What problems is Ambassify solving and how is that benefiting you?

We are able to share our news, campaigns and products with a broader audience than we would be able to reach with our own social channels. We also get our employees more involved in the things we do.

The thing I appreciate most about Ambassify, is their support. Assistance is almost immediate and should the issue require some more time to figure out, they will update you frequently. The platform itself is very intuïtive which makes it not only pleasant to work with, but fast as well. This allows us to launch campaigns in a moment's notice, right after meetings or when urgency is key. Also, the reporting really allows us to see how many people we reach through our ambassadors, which makes the brand awareness increase more tangible. Overall I think Ambassify is a great platform for us, especially because we have a lot of decentralized teams which we can keep in the loop effortlessly.

1Offering an attractive user onboarding

Helan is making employees feel welcome in the new platform by creating tailored content for them to get familiar with the tool. Then, they craft for them a unique and personalized experience.


2Creating an optimal user experience

Helan uses a combination of push and pull campaigns to engage ambassadors based on their interests and gather feedback and input from them at the same time.

3Training ambassadors for future success

Helan offers its ambassadors training content to train them about social media practices. They provide support to them no matter the level of their skill set.


Customer chat with Sarah from Helan

Find out how Helan is building an outstanding and engaging ambassador journey with Ambassify.

Making onboarding fun

Helan launched a series of initiatives to advertise the platform internally — road shows, posters, info sessions — and got employees to join the advocacy program.

Creating campaigns in 3 clicks

Sarah can easily fit new campaigns in Helan's content plan:  with a few clicks, you can easily create a campaign to, say, boost a Facebook or LinkedIn post.

Keeping everyone engaged

Helan customer advisors rarely come to the headquarters, but with Ambassify can feel connected and engaged with the company and the rest of the employees.

Sara Giebens, Digital Marketeer at Helan