You have a hands-on and proactive mentality.
Strategic thinking and developing creative solutions for complex matters is your forte.
Customer Service is very important to you, however, you’re not afraid to be strict when needed.
Due to prior experience, you have excellent people skills, you understand why and how people react to change.
A strong understanding of business processing, business change & project management.
You have excellent communication and engagement skills – both written and oral.
You’re fluent in English. Another language is a bonus.
You have excellent presentation skills, with the ability to lead and facilitate workshops.
And last but not least, you are organized and detail-oriented.
Maximizing the overall adoption rate
Maximizing long term use of Ambassify
Maximize use of new features
Maximize our retention rate
Identifying which customers might benefit from an adoption program with the Customer Success team members.
Work alongside our clients on engagement plans to boost participation and motivation.
Create structured, ongoing user adoption programs for our customers.
Managing and measuring the execution of these adoption programs and their related business outcomes.
Address performance issues & measure the ROI of digital adoption initiatives.
Improving and developing new systems, procedures & good practices to meet changing needs & support continuous improvement.
Plan, structure and prioritize work and projects for yourself but most importantly for our customers so they can achieve the objectives within deadlines.
Work with organization stakeholders to understand challenges for adoption.
Ambassify is a SaaS platform that enables organizations to generate meaningful engagement with their employees, build their employer brand, and generate business results that move the needle. We provide all the tools needed to run successful advocacy, engagement, and branding campaigns such as social sharing, polls, surveys, and many more, while also providing all the data analytics to measure, optimize and improve their efforts.
KBC, KPMG, Toyota, Swiss Life, Bayer, and Sodexo utilize Ambassify to add value already, and our customer list is constantly growing.
We pride ourselves on giving our employees room to grow, both horizontally and vertically. You co-create your role within the team and company until you feel fully comfortable. Our flexibility in terms of working hours and locations adds to this philosophy.
Ambassify is a group of respectful and easy-going people, ranging from fresh-out-of-college youngsters, to young family owners, to experienced bon vivants.
In terms of professional offering, have a look at our menu: