Working remotely was once seen as a “perk” given by start-up companies to attract new talent looking for a little more flexibility in their work week. However, with so many studies showing the benefits of remote work, working remotely has become the norm for many employees across every industry worldwide.
With the positive benefits come additional challenges however on how to keep your remote workers engaged and aligned with your company efforts. Here are four tips to engage more effectively with your remote employees:
Have a clear communications strategy
Nothing ruins your ability to generate effective employee engagement than a poor communications strategy, especially with your remote employees. It’s not rocket science to know that having a clear message, sent to the relevant people, that allows for feedback to be given is the best way to communicate to your workforce. Considering your remote employees are not in the office to hear newly generated ideas or initiatives, it’s important to effectively communicate with them and not assume they are in the loop.
We wrote a popular piece on this recently that comes with a downloadable infographic on the subject of workplace communication, so please check it out!
Have set goals
Having remote employees requires two things: trust, and set deliverables. Your remote teams may not work in the same time zone or don’t work in the traditional nine-to-five routine, so setting realistic goals and deliverables with deadlines will go a long way to helping your employees be more productive and focused, and gives you the peace of mind knowing that your remote teams are contributing to your company growth. This also means that you must trust your remote employees to get their job done and give them the freedom to achieve their deliverables in their own way.
In other words: don’t micromanage!
Ask questions and seek feedback
If you want to build engagement with your remote teams, then you need to ask questions and seek feedback from them about how informed they are with company goals, news and initiatives. Too many companies push work requests, news and content towards their employees and expect them to understand and interact with it. This simply does not work, and from working closely with our own customers we have seen that employees are far more engaged with their work when feedback is allowed to be given.
This can be something as simple as sharing content that generates a discussion or creating a quick anonymous survey to find out how your remote employees feel about your processes. This is precisely why we created tools in our platform that enable seamless two-way communication.
Don’t rely on just issuing orders to your remote employees, ask them how you can improve!
Have a little patience
Guns N’ Roses once wrote a song called “Patience”, and whether you like them or not, the chorus of the song is oddly applicable to how you should approach working with your remote employees or teams. Who knew Axl Rose could have an insight into employee engagement?
You need to have patience with setting up your communications and how you handle working with remote employees. Know that your Skype/Zoom calls can drop out due to a poor internet connection.
If they are working from home then the dog might start barking, or a child might make a little noise. Be understanding that this method of working is vastly different from the rigid ways of working we’re all accustomed to.
Have some patience, give some flexibility, and you’ll see quite quickly that your remote employees will be more productive, will be more engaged, and contribute more to achieving your company goals.
If you want more advice on how to work more effectively with remote teams? Contact Ambassify today, and our experts will be happy to advise you on some more best practices!